Privacy Policy

Last Updated: July 21, 2026

Introduction

SWOON by Kim Cimillo ("SWOON," "we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit swoonbykc.com, contact us, or book our services.

If you have any questions about this Privacy Policy, please contact us using the information provided below.

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Information we collect

We may collect the following types of information:

Personal Information

When you contact us, book an appointment, complete a consultation form, or subscribe to updates, we may collect information such as:

Name
Email address
Phone number
Appointment details
Hair goals and consultation information
Any information you voluntarily provide

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Pages visited
Time spent on our website
Referring website
General geographic location

This information helps us improve our website and user experience.

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How We Use Your Information

We may use your information to:

Respond to inquiries
Schedule and manage appointments
Provide consultation services
Deliver requested services
Send appointment confirmations and reminders
Improve our website and customer experience
Communicate updates, promotions, or salon news (where permitted)
Comply with legal obligations
Protect against fraud or misuse of our website

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Online Booking

Appointments may be scheduled through a third-party booking platform. Information submitted through our booking system is governed by both this Privacy Policy and the privacy practices of our booking provider.

We encourage you to review the privacy policy of any third-party booking service before providing personal information.

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Cookies and Analytics

Our website may use cookies and similar technologies to:

Remember user preferences
Analyze website traffic
Improve website functionality
Measure marketing performance

We may also use analytics services, such as Google Analytics, to better understand how visitors interact with our website.

You can control cookie settings through your browser preferences.

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Marketing Communications

If you choose to subscribe to our mailing list or marketing communications, we may occasionally send:

Salon updates
Special offers
Promotions
Beauty tips
Service announcements

You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.

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Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party providers who help us operate our business, including:

Appointment scheduling platforms
Email marketing providers
Website hosting providers
Payment processors
Analytics services

These providers are only permitted to use your information as necessary to perform services on our behalf.

We may also disclose information when required by law or to protect our legal rights.

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Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of electronic transmission or internet storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

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Your Rights

Depending on where you live, you may have the right to:

Request access to your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent where applicable
Opt out of marketing communications

To exercise these rights, please contact us using the information provided above.

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Third-Party Websites

Our website may contain links to third-party websites, including social media platforms or booking services.

We are not responsible for the privacy practices or content of these third-party websites.

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Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected without parental consent, we will take reasonable steps to delete that information.

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